Jul 2008

Who speaks for you?

These days, news professionals often complain that their contacts with businesses and other organizations are made with public-relations staff – either in-house or at an agency – who know no more about their client than what is written on a news release. They don’t know background and they can’t answer questions. Worse, they don’t understand how the news media operates. They can’t communicate on a professional level with a top editor. They don’t understand how satisfying the need for real news can serve their client.

How does this happen?

Several trends contribute to this problem.

  • News staffs grow tighter every day. Editors and reporters need to make decisions quickly and can’t afford to work patiently with inexperienced and ill-equipped contacts.
  • In many shops, news media experience as a qualification for employment is giving way to expertise in desktop design, online skills and other legitimate needs of communications agencies.
  • In some cases, the media-relations department is starved for budget and must get along with inexpensive, entry-level staff.

That’s why we at Executive Media believe that media relations should be conducted by counselors who are comfortable working with CEOs and with publishers, who have backgrounds in news and relationships with top news executives.

When we speak for a client, we make sure we know its background, its culture and its voice. We believe that makes a difference.
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